Frequently Asked Questions

Auto-Pay is a method to pay your water bill through automatic deduction from your checking account.

Once you sign up for the program and provide a voided check or personalized deposit slip, your bill will be paid automatically from your bank account. Auto-Pay can be cancelled at any time.

Call Customer Service at 412-372-2677 during regular business hours. Click here for business hours.

Even though your financial institution takes care of your payments, you will still receive a water bill statement. You will know how much will be deducted from your account and when. 

You will never have to write another check for your water bill. You no longer need worry whether your bill has been paid. Your bill will be paid prior to the due date. You will have a record of your prior payment on your bill statement. Auto-Pay also saves you money.

Auto-Pay is a free service from the Monroeville Municipal Authority. There is no charge per transaction. You save the cost of postage, any bank charges and the cost of the check itself.

Everyone can benefit, but this automatic payment may work well for someone who is ill or elderly. If you know such a person, be sure that customer knows about Auto-Pay.

You can print out the Auto-Pay Program form, fill it out and mail it to us with a VOIDED CHECK.